Shipping policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery We offer the following shipping options within South Africa:
- Standard Shipping: 3-5 business days - R169
- Express Shipping: 2-3 business days - R229
Free Shipping Free standard shipping on orders over R1500.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Delays We are not responsible for delays caused by courier services, customs, or circumstances beyond our control.
Lost or Damaged Parcels If your order arrives damaged or is lost in transit, please contact us at info@wearstrato.com within 5 days of the expected delivery date.
Contact Us For any shipping queries, reach us at info@wearstrato.com or through our contact page.